We made this process how we want to buy -- easy and to the point! Here's how it works (We also have this process explained by video)
Click on the vehicle of interest.
Click on "How to Buy"
Answer a few questions.
Type in your offer amount. You'll want to select the state where you will register the vehicle. As you enter your offer, our system will calculate your "out the door" totals for both shipping and driving in real time!
Please note two things:
Shipping is only a rough, ballpark estimate (for a car) and not a quote. For a quote, please contact us through the chat in the lower right part of the screen.
If you ship out of Arizona, you do not owe taxes to us, but you may owe taxes to your state upon registration. Please consult with your local DMV for any fees they may assess.
Proceed through a couple of explanatory screens and send the offer!
Wait for our response. We will either accept it, counter it, or decline it. We typically respond within 5 minutes, but if you need to leave your computer before we reply, a link is sent to your email to access the offer or you can use the computer that originally sent the offer. Here's what happens with the three scenarios:
Counter
If we counter, you will get the following screen. You will have the options to accept our counter, counter our counter, or decline our counter.
Accept
You'll be taken to a form that will collect all of your info. Please complete that form and then view step 7.
Decline
The end of the road. We do our best to price our vehicles aggressively. We can honestly say that every customer makes a good buy. We stay in business through making good buys on our end, not by selling vehicles for too much money. But sometimes we see more value in a vehicle than the customer -- and that's ok. Hopefully you'll give us a try on another vehicle soon!
7. Your online deal folder. The website will guide you here after completing the acceptance form. This page is your online deal portal. It will give you your totals, transaction status, docs to sign, and more info about the transaction. They are arranged by a series of "Todos." The first "Todo" is the deposit.
8. Make a deposit. The vehicle remains for sale until a deposit is made. We pre-fill portions of the credit card form for your convenience, but all fields can be changed. Please remember that the vehicle remains for sale and the deposit is non-refundable. If curious about why we have a non-refundable deposit, we explain it.
9. Other tasks, e.g. Payment, Test Drive/Delivery, Signers, Sign Docs, etc.
10. Take delivery. If taking delivery in person, safe travels and we will have your vehicle ready. The entire process takes 5 minutes. If shipping, please contact us for a quote and we will let you know once it leaves.
Unfortunately, your new vehicle's exterior will likely be dirty from shipping when it arrives. We hate that part. "Here's your new, dirty vehicle.... thanks!" But there's just no way around it. 😢
11. Enjoy! You just bought a vehicle without sitting in a dealer's "box" for 6 hours, wandering endless dealership asphalt with someone who can hardly spell his or her own name, and at a great price. We thank you for your trust and business and hope we can do it again!